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Refund and Returns Policy
- Payment for products and services are not refundable.
- You are legible for refunds only if payment has already been made for items that is out of Stock.
- Products dispatched are not refundable.
- Products delivered are not returnable.
- You can only return a mixed up order, a package that is not what you ordered for. In this instance, reach out to us for return within 12 hours you received the package.
- In the event of incomplete order fault from eHerb, the company will send the rest of the order and pay for the delivery.
- Refunds are done within 72 working hours, that is 3 working day.